You have successfully logged out.
Technical Service by B. Braun
Maximize product availability with our global Technical Service
In times of change, economic and ecological sustainability are essential values of successful business partnerships. By facilitating the ideal lifetime and availability of our products, the quality of our B. Braun Technical Service makes a difference for worldwide health care standards every day.
-
Up to
0 hours
per day dialysis devices run to improve quality of life for treated patients. Failure is not an option.[1]
-
On average
0%
of surgical instruments are not fit for use in the OR.[2]
-
Expected
0-year
lifetime for infusion pumps in well maintained state.[3]
Why technical service matters
Unplanned service cases disturb health care delivery, cause profitability risks, reduce staff acceptance and influence patient therapy outcomes. Seamlessly integrating technical services and clinical processes is vital. Our Technical Service portfolio is therefore an essential part of the therapeutic areas, offering customized service delivery solutions wherever B. Braun products are in use.
Service on site
We bring our services to you! The competent and fully equipped field service staff is just one call away and at your disposal. We guarantee efficient service management and preparation as your device data is already at our fingertips. We provide and update a digital record for every device serviced and continuously improve service delivery based on the data we collect.
Service and replace
If time matters, high-quality already-refurbished medical products could be delivered up-front to ensure continued healthcare delivery and increase efficiency of existing back-up stock.
Service and return
We operate certified service competence centers all around the world. With efficient logistics and digitalized processes, we guarantee the highest quality standards at a minimum cycle time. Quality is at our heart, and we are proud to educate many young people in our workshops, maintaining and increasing the quality of our services for the future.
Technical training and support
Our technical documents are constantly updated and available for certified personnel. For specific devices, comprehensive training for clinical staff could be provided.
Our Technical Service offices worldwide
Explore our global presenceGet in touch with our Technical Service
Your request could not be submitted. Please try again.
warning
[1] Based on B. Braun data: Dialysis center operated in 3-shift model and average 4 hours therapy time per treatment.
[2] Based on B. Braun data: Result of 1,542,000 screened Aesculap® surgical instruments in 691 disciplines worldwide.
[3] Based on the instructions for use of B. Braun infusion pumps, their components and accessories. Often, our infusion pump lifetime exceeds 10 years, and pumps are used for 20 years or even longer.
Stay connected with My B. Braun
With your personalized account, your online experience will be easier, more comfortable and safe.